Rental instructions

You receive the vehicle with a full tank and return it with a full tank, otherwise you will be charged for refuelling according to the current price list.
The vehicle must be clean when returned. Otherwise, you will be responsible for any damages found during the cleaning process prior to the next rental.
The Slovak vignette is included in the rental price.
With our vehicle you are allowed free entry into EU countries except Romania and Bulgaria.
In the event of an accident or damage, it is necessary that the event is reported to us immediately and a written accident report is delivered to us at the latest when the vehicle is returned. If this is not done, the damage incurred will not be covered by the accident insurance.
A fee will be charged for the return of the vehicle outside opening hours by keybox, in accordance with the current price list. Always hand in the vehicle documents and key, the parking ticket and an accident report if damage has occurred to the vehicle during your rental.
Failure to submit a parking ticket may result in an additional day's charge.
The car must be returned to the same branch or you will be charged according to the current price list.

(A) PLEASE FOLLOW THE FOLLOWING INSTRUCTIONS BEFORE THE START OF THE RENTAL

1) Check the condition of the vehicle
Please make sure before you start your journey that the condition of the rental item matches the description on this form. If you find any damage to the rental item that is not noted on this form, please notify an AVIS staff member immediately so that they can note it on the report. Damage found on return of the rental item will be classified as damage for which the renter is responsible and will be charged for the damage in accordance with AVIS's General Terms and Conditions (T&C).

2) Management and operation of the rental object
For further information on the operation and driving of the vehicle, please contact an AVIS employee.

3) General information about the rental
Make sure you understand the lessor's GTC.

(B) DURING THE LEASE

1) It is forbidden to smoke in the subject of the lease!
For violation of the ban, the landlord will fine the tenant according to the valid price list of AVIS fees published on avisvan.sk

2) Observe traffic regulations!
In case of violation of a traffic regulation, the landlord will charge the tenant a one-time administrative fee for the resolution of the fine.

3) Occurrence of a complication (damage, malfunction)

In the event of a complication arising during the rental period, please contact one of the above contacts within the stated time availability.

4) Damage caused by the tenant
In the event of the vehicle being disabled by the hirer, the hirer is not entitled to a free replacement vehicle from the hirer. Damage to the interior or storage compartment is not covered by insurance and the hirer is fully liable for any damage incurred.

(C) THE PROCEDURE IN THE EVENT OF A TRAFFIC ACCIDENT

The Lessee is obliged to report the traffic accident to the police or to fill in the Accident Report in accordance with the AVIS GTC, which is located in the subject of the lease, otherwise the Lessee is liable for any damage so incurred by the Lessor. The Lessee shall notify the Lessor in writing of any damage to the subject of the Lease to info@avis.sk immediately within 24 hours at the latest, and shall deliver to the Lessor in electronic form the following in writing:

• Photodocumentation of the damage
• Description of the damage
• An accident report and a report from the police (if they had to be called under the terms of the lease)

(D) AFTER TERMINATION OF THE LEASE, PLEASE DO THE FOLLOWING

1) Return of the rental object
In the event that the hirer chooses to return the rental item outside of the agreed branch opening hours, the hirer is responsible for any damage to the rental item that occurs during the period of use of the rental item. He/she is also responsible for any damage found that is not noted and signed by the lessor's employee on the front of the form when taking delivery of the vehicle. If the lessee decides to return the vehicle out of working hours of the branch, the lessee is responsible for any damage to the subject of rent that has arisen during the period of use. At the same time, lessee is responsible for founded damage that is not marked and signed by the lessor employee in the front of the form when the vehicle is taking over. The vehicle must be returned clean enough to allow a thorough inspection of the subject of the lease by an AVIS employee and also free of any rubbish. Removal of left or forgotten rubbish may be charged according to the AVIS fee schedule published at www.avisvan.sk.

2) General instructions for returning the deposit
The release of the deposit generally takes place within 4 working days. If there is damage to the rental item, this period may be extended until the damage is assessed by the technical department. The lessee is obliged to inform the lessor immediately of the non-release of the returned deposit.

3) Obligation of the lessee to inspect the subject of the lease at the end of the lease
The lessor recommends that the lessees inspect the subject of the lease and the personal belongings in the subject of the lease before returning the subject of the lease, as the lessor is not liable for the deposited items after the lease is terminated.

AVIS contacts:

AVIS Finance Department: info@finup.sk

AVIS Complaints Department: customerservice@avis.sk

AVIS General Information: info@avis.sk